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Electronic Theatre Controls Inc

Buttons and Faders Won't Work in Analog Address System (AAS)

Issue

The buttons and faders on my Analog Address System (AAS) stations will not operate my lights, and I see the following symptoms:

  • The Take Control button on the stations are lit amber and do not change to green when pressed.
  • The green CR7 to the left of the LCD on the AAS processor is lit.
  • The LCD displays text, but will not change when pushing the grey buttons below the LCD.
  • If you flip the reset switch up and back down the LCD display does not reboot.
  • If you power cycle the AAS processor the display only shows black bars on the top row and does not proceed.

Solution

The AAS processor has a hardware issue which will require repair. Please contact ETC Technical Services to obtain a notification number, and they can assist in getting a repair set up with an ETC Authorized Dealer.

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