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Electronic Theatre Controls Inc

Paradigm P-TS18 Touchscreen Calibration

In the history of the Paradigm product family, there have been two hardware revisions of P-TS18 touchscreens:

  • Rev 1 (7184A1551) uses resistive touch, and the display is sunk into the surround bezel. The display has a small amount of give under the pressure of your finger.
    • The touch on rev 1 displays may occasionally need to be re-calibrated, but the process varies slightly in different software versions. Each is outlined below.
  • Rev 2 (7184A1553) uses capacitive touch. The bezel and display both reside behind a flat piece of glass, so the entire unit is flat and smooth on the front.
    • Just like your smartphone or tablet, the calibration on rev 2 is set at the factory and never needs to be adjusted. There is no user-accessible option for calibrating a rev 2 P-TS18.

Calibrate P-TS18 rev 1 in v2.x-3.x

A USB mouse may be required to click through menus if the calibration is too far off to push buttons and select menu options. If the P-TS18 is already in the Paradigm shell screen, skip to step 3.

  1. From your screen’s configuration, press and hold for 2-3 seconds (or right-click using a mouse) on a blank portion of the screen to bring up a context menu.
  2. Tap/click {Quit} to take you to the Paradigm shell screen.
  3. Press/click the Advanced tab at the top of the shell. Press/click the buttons on the on-screen keyboard to input "4116", without quotes, and {Enter} to continue.
  4. Press/click {Touch Calibration}, and then the {Tools} tab on the eGalaxTouch: USB Controller window.
  5. Press/click {Clear and Calibrate} to clear existing parameters and you’ll end up on a blank white screen with a red target in the bottom left corner.
  6. Press and hold on the middle of the red target. A blue percentage counter will count up, and you’ll hear an audible beep before a new target pops up. Repeat 3 more times for a total of 4 targets.
  7. Press {OK} to continue, and {OK} ok the eGalaxTouch: USB Controller screen to return to the Paradigm shell.
  8. Press the {General} tab, and then {Launch Virtual Touchscreen} to select your Paradigm Server, and finally {Connect} on your touchscreen configuration to return to normal operation.

Calibrate P-TS18 rev 1 in v4.x and up

A USB mouse may be required to click buttons if the calibration is too far off to push buttons and select menu options. If the P-TS18 is already in the Paradigm shell screen, skip to step 3.

  1. From your screen’s configuration, press and hold for 2-3 seconds (or right-click using a mouse) on a blank portion of the screen to bring up a context menu.
  2. Tap/click {Quit} to take you to the Paradigm shell screen.
  3. Press/click the Advanced tab at the top of the shell. Press/click the buttons on the on-screen keyboard to input "4116" and {Enter} to continue.
    1. A USB keyboard can alternatively be used if you'd prefer not to use the on-screen keyboard.
  4. Press/click the {Run...} button, and use the on-screen keyboard to input "explorer", without quotes, and {Enter} to continue. This will open a Windows Explorer window.
  5. Navigate to the "C:\Program Files\eGalaxTouch" folder, then double-tap/click on the "eGalaxTouch" application.
  6. Press/click the {Tools} tab on the eGalaxTouch: USB Controller window.
  7. Press/click {Clear and Calibrate} to clear existing parameters and you’ll end up on a blank white screen with a red target in the bottom left corner.
  8. Press and hold on the middle of the red target. A blue percentage counter will count up, and you’ll hear an audible beep before a new target pops up. Repeat 3 more times for a total of 4 targets.
  9. Press {OK} to continue, and {OK} ok the eGalaxTouch: USB Controller screen to return to the Windows Explorer.
  10. Press the X button in the top right corner of Windows Explorer to return to the Paradigm Shell.
  11. Press the {General} tab, and then {Launch Virtual Touchscreen} to select your Paradigm Server, and finally {Connect} on your touchscreen configuration to return to normal operation.