How to Reseat NVMe drive in a Windows 10 Gio @5

Explanation

This article will walk you through how to replace or reseat the NVMe solid state drive (SSD) in your Gio @5.

Disconnect power and other connections from the console before performing any service work.

Ensure the screens are in the fully down position
Using the flat head screwdriver, turn the 2x ¼-turn screws on the underside of the unit
Lift up the control panel

Ensure the screens are in the fully upright position
Remove the 14 screws (10 on Gio/Cobalt 10; 9 on Gio@5) on the back panel, and remove back panel [N.B. Display panel hidden in image below]
Note: these screws can become stripped easily. Replacements are ETC Part# HWM1851 SCR M3 x 6mm PHFHMS ST BL ZC w/LT PATCH

The NVMe SSD is located on the main carrier board underneath of the DisplayPort connector

Press the release feature of the DisplayPort connector to disconnect it. Avoid damaging the components directly underneath this connector, the DisplayPort cable, and the metal core ferrite that is mounted on the DisplayPort cable.
Drape the DisplayPort cable away from the motherboard to reveal the SSD.
Use a Phillips #1 driver to remove the screw which holds the SSD in place
The NVMe SSD should pop up to about a 30 degree angle. Pull the drive out.
If reseating the drive, reinsert the drive at the same angle.
If replacing the drive, insert the new drive at the same angle.
Replace the screw to push the NVMe SSD down. Make sure to fully hand-tighten the screw to ensure a good connection between the drive and motherboard.
Plug the DisplayPort cable back in.
Close the console and replace all screws.

If you have replaced the drive with a new one, follow the reimage instructions for your console to reinstall the operating system and software.