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Electronic Theatre Controls Inc

Express Console Freezing or Displaying Random Characters

Symptoms/Issue

Express console has frozen and become unresponsive or is displaying random characters on the screen. 

A small number of Express console manufactured in December of 2006 had the incorrect RAM installed. This incorrect RAM had the potential to cause the above mentioned issues.  

Fix/Solution

  1. Contact ETC Technical Services at 800-688-4116 or via service@etcconnect.com to obtain information regarding an RMA . 
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