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Electronic Theatre Controls Inc

Relevé Spot Error Codes

Error Description Fix
Calibration Idle No Calibration in progress Should not appear in normal circumstances
In Progress... Calibration is running  
Calibration Complete Calibration completed successfully; correction threshold number should appear on-screen  
Canceled by User Calibration terminated via UI Input  
Initial Alignment Err Error during initial motor alignment; motor or encoder (or both) are not moving
  • Check that Pan and Tilt locks are disengaged
  • Make sure Pan and Tilt can move freely of obstructions
  • If issues persist, check belt in enclosure to encoder and check for freedom of movement
No Stop on Pass 0 Did not find end-stop (based on encoder input) during initial movement  
No Stop on Pass 1 Did not find end-stop (based on encoder input) during first movement  
No Stop on Pass 2 Did not find end-stop (based on encoder input) during second movement  
No Encoder Response Encoder not changing when moving away from end-stop at the start of a calibration pass
  • Check wiring connections at the Pan/Tilt Motor Driver board and the encoder
  • Replace Motor Driver PCB
  • Replace Encoder Board
Range Error (High) Too many encoder counts detected during calibration pass
  • Re-try the calibration process
  • Replace Encoder Board
Range Error (Low) Too few encoder counts detected during calibration pass
  • Re-try the calibration process
  • Replace Encoder Board
Internal Error Problem communicating with the Pan/Tilt motor driver board
  • Check wiring connections at the Pan/Tilt Motor Driver board and the encoder
  • Replace Motor Driver PCB
  • Replace Encoder Board

 

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