Widgets, "Needs Upgrade"

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Symptoms/Issue

When configuring the widget in Hog PC or on a console, in the pop down box with the widget ID number may appear a message "Needs Upgrade".

Only Single DMX Widgets with a serial number beginning with 25 should need an upgrade. Super Widgets or Time Code Widgets for example will not need an upgrade.

Occasionally a newer widget with a serial number not beginning with 25, that previously worked with Hog 3 PC or Hog 4 PC will show the same message. It has lost some information and needs to have an upgrade run, in these cases it is free of charge. Follow the same procedure as a widget upgrade. This isn't too common but does happen.

Fix/Solution

An upgrade must be purchased, the part number is 61040051.
The widget serial number and the widget ID number must be included in the order.
When installing Hog 4 PC on a PC, in the Hog 4 PC folder will be a Widget Upgrade utility. Run this and enter the code when prompted.