Paradigm Processor says DMX Inactive when source is ColorSource Console
Issue
I'm using DMX out on a ColorSource console, which is connected to a Paradigm Architectural Control Processor (P-ACP). The P-ACP says DMX Inactive and I'm getting a flashing DMX indicator, however other sources can control Paradigm normally, and the ColorSource controls other devices normally. How can I solve this?
Explanation of Issue
There is an issue in the P-ACP hardware, which does not like the specific DMX timing of the "Fast" setting on a ColorSource console.
Solution
Change the DMX speed of the ColorSource console by following the steps below:
- Press the Setup cog in the bottom left corner:
- Press Settings on the ribbon that popped out:
- Press the Console tab, then change the DMX speed to Max, Medium, or Slow: