Echoflex Devices Will Not Manually Link
Symptoms/Issue
Echoflex devices will not link via the standard manual button presses.
Description/Explanation of Issue
Possible culprits include:
- Not having the controller in LEARN mode
- Distance and/or wireless interference
- Internal issues with one or both devices
Troubleshooting Steps/Solution
- Make sure the output controller is in LEARN mode when linking.
- When a controller is in LEARN mode
- the 'power' LED will toggle on and off and the 'learn' LED will stay illuminated.
- the load itself will blink on and off.
- When a controller is in LEARN mode
- Bring the devices closer together with no barriers like walls and try again.
- If this works, adjust installation locations or enable signal repeating on an output controller that is closer to the control device.
- Installation guides provide tips on best positioning practices for solid communication.
- Try linking each device to another device nearby to narrow down if one or the other is not working.
- Once linked to the test device, you can unlink by repeating the link steps a second time.
- Clear the output controller via the [CLEAR] button and try linking again.
- NOTE: This will clear all links AND custom configuration.
- Check visible device antennas (orange wire) to verify they have not been damaged or cut.
- If the antenna is damaged or cut, the unit must be replaced.
- Mitigate any unnecessary wireless interference from other devices.
- If none of these steps resolves the issue, likely one unit has internal damage and will need to be replaced.