The ColorSource console is stuck at the ETC Logo
No bump LEDs are on
Explanation of Issue
The console's co-processor has failed
Are my shows still OK?
Show data is very likely still intact and may be recoverable through manufacturing tools at ETC. These tools will be able to recover show files and configuration data. For AV consoles, media is also able to be recovered
Note that the co-processor controls bumps and bump LEDs. Because of this, going into the manufacturing menu will not be possible
- Please contact ETC Technical Services