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Electronic Theatre Controls Inc

Console Bootlooping - Face Panel LEDs Chase Dark Blue

Symptoms

The console will not fully boot
During the boot process, the face panel LEDs scroll from left to right and continue looping dark blue
The console reboots and this process starts over

Explanation of Issue

The console could not start the OS, services, or application
This typically indicates corruption of the firmware

Are my shows still OK?
Yes, show files should still be OK. Show files are stored in FLASH memory and are likely to be unaffected

Fix/Solution

  • Please contact ETC Technical Services