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Electronic Theatre Controls Inc

ETCnomad Puck Base Reporting as 512 Outputs Instead of 1024

Symptoms

We have had reports of customers purchasing ETCnomad Puck and seeing the base count report at 512 outputs rather than the 1024 that they should be.

Explanation of Issue

In version 2.9.1 there was a bug in which the newly released Puck Enhanced was not properly identifying it's output count.  We resolved this issue in v2.9.2 and higher.

Fix/Solution

  1. Update ETCnomad Puck to version 2.9.2 or higher to resolve this issue.

Related Links/References

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