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Electronic Theatre Controls Inc

Five Long Beeps When Booting Up Element 2

Issue

When I boot up my console, it makes its usual series of chirps, but after that, it makes 5 long beeps at a lower tone.

Explanation

The motherboards ETC uses in the Windows 10 variety of Element 2, Ion Xe, Ion Xe 20, Gio @5, Ion Xe RPU, Eos RPU3, Net3 RVI3 and Eos Remote Interface may occasionally produce 5 low beeps when it first starts up but boots fine after that.

If your device is indeed running Windows 10 (see What Version of Windows is my Console Running?), and it does boot fine, there's not much to worry about. The 5 beeps indicate that the motherboard is not detecting both an external USB keyboard and a video display. If either device is missing it will make this beep code.

If your Windows 10 device is making those 5 beeps and NOT booting properly, please Contact ETC Technical Services.

 

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