The information in this post is provided to assist in troubleshooting. Perform work at your own risk. ENSURE ANY POWER FROM DEVICES HAS BEEN DISCONNECTED BEFORE SERVICING ANY EQUIPMENT. If you do not feel comfortable performing the work, please contact us or your local service center. Be aware that ETC and its Affiliates are not responsible for any damage or injury caused by service of our products by anyone other than us or our authorized service providers, and such damage is excluded from the product’s warranty.
Original Model Numbers for Gio consoles:
Please reference this article for more information regarding whether you have a UCB or pre-UCB console.
The following output counts only apply to pre-UCB consoles, but are not necessarily indicative of actual output count. If you are using version 2.6 or higher, the output is either the minimum of 4k or maximum 12k. See our article here for more information regarding console channel counts. Consoles can also be upgraded to their maximum in the field.
4240A1012 2000 Output
4240A1014 4000 Output
4240A1016 6000 Output
4240A1018 8000 Output
4240A1112 2000 Output with different monitors for CE compliance
The following model numbers are for UCB consoles only, but not exclusively. Some UCB models were shipped with 4240A1014 or 4240A1016.
4240A1212 2000 Output
4240A1312 4000 Output Enhanced
NOTE: When consoles are upgraded, they retain the original model numbers. The Pre-UCB consoles can be upgraded to have up to 12000 outputs, and the UCB consoles can have 24000.