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Electronic Theatre Controls Inc

No Audio Output after Re-Imaging a Gio Console to v3.0.0

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Symptoms

After re-imaging a Gio console, no sound is output even when sounds are enabled in the settings menu.

Explanation of Issue

In early Gio v3.0.0 images, the audio settings in the background OS may have been disabled inadvertently. 

Fix

Please contact ETC Technical Support and we can walk you through the process of enabling sound.  

 

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