Skip to main content
Electronic Theatre Controls Inc

Error when Imaging Gio@5

Issue

While using the ETConsole Image drive, I received an error on the "ETC Automated Console Setup" screen. 

The Error reads: 

"Could not install software automatically.  No server configuration file loaded."

Explanation

The console cannot find the files it needs on the image drive.  The Image drive needs to be plugged into a specific USB port.  To resolve this, please follow the steps below.

Solution

  1. Remove the USB Image drive from the console.
  2. Insert the USB Image drive into the back center port of the console.  See Image below.
    1.   clipboard_ebac620f1b67bc7e53105d458df531b19.png
  3. The console should clear the error and continue the imaging process.

**If the console does not continue with the Imaging process, or the USB Image drive is already in the correct USB port, please contact ETC Technical Services.

 

  • Was this article helpful?