Ion Xe 20 Key Caps Engraved Improperly January 2019
Key caps for several Eos Family consoles were improperly engraved in early 2019, resulting in difficult to read keys. Some of these key caps were dark and difficult to read, and some had text that is slightly shifted to the side of the key. These boards were manufactured between January 8th, 2019 and February 11, 2019. We believe that we caught all of the affected console in manufacturing, but if you think you may have received one of these units please contact Technical Support with your serial number and we can provide replacement key caps if you were affected.