Pixel Map Preview Working but Live Output is Not in Eos Family

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Issue

You may have set up a pixel map, patched it, and see files playing in the Pixel Map Preview, but not be able to see the output on your fixtures themselves.

Explanation of Issue

If your pixel channels are patched in the desk as well as the pixel map, and have an intensity parameter with a DMX address (not a virtual intensity), the board may be giving the live level of the patched channel priority over the virtual channel.

Solution

Change the level of the Crossfade parameter on the Server Channel to full.
This should allow the pixel map output to take over.
To go back to non-pixel map levels, bring Crossfade back to home.