This post contains instructions for disabling the track pad on the Express Console. It is recommended that this procedure be completed by a trained repair service technician only. Track pads may fail due to normal wear and tear, spilled liquids, heavy objects dropped on the desk or the pad getting ripped by a sharp object. If the track pad is registering "phantom" touches it may override any manual levels you are trying to set.
While there is not a feature in the software that allows you to disable the trackpad, this post will walk you through how to open the console and disconnect the trackpad.
- #2 Phillips Screwdriver
- Flathead Screwdriver
- 5/16” Nut Driver
Steps to Solution
- Disconnect power and all other connections from the console before performing any service work.
- Place the console on a clean, stable surface with the “brick” facing you.
- Remove the circled (6) black screws.
- Remove the CPU Assembly
- Unscrew the (2) flathead screws.
- Remove the front metal piece of the "brick."
- Using your #2 Phillips screwdriver, remove the two circled screws.
- Flip the face panel over and remove the (10) circled screws then remove the back panel.
- Disconnect the circled connection.
- After you have disconnected the trackpad ribbon cable, re-assemble your console by following steps 8-3 in reverse.