What Version of Windows is my Console Running?
Overview
ETC Eos and Congo/Cobalt family devices have used three different embedded operating systems over the years.
- Windows XP Embedded, used from 2006 to 2014
- Windows 7 Embedded, used from 2012 to 2022
- Windows 10 Embedded, used from 2022 to the present
This article will help you identify which embedded operating system your device uses.
Software Limitations
Eos family devices running Windows XP cannot be updated higher than Eos version 2.9.3.
Congo/Cobalt family devices running Windows XP cannot be updated higher than Cobalt version 7.3.1.
All devices running Windows 7 or Windows 10 can be updated to the latest versions of Eos or Cobalt software.
Rules of Thumb
Consoles and Rackmount Devices
If your console or rackmount device has only one Ethernet port, it uses Windows XP.
If your console or rackmount device has two Ethernet ports but does not have USB-C ports, it uses Windows 7.
If your console or rackmount device has two or more Ethernet ports and has USB-C ports, it uses Windows 10.
ETCnomad Puck and ETC Puck
If your Puck has only one Ethernet port, it uses Windows 7.
If your Puck has two Ethernet ports, it uses Windows 10.
By Part Number or Date
To determine what version of Windows your device is running based on its part number (P/N) or ship date, see the links below.
By Rear Panel Layout
| Windows XP | Windows 7 | Windows 10 |
|---|---|---|
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By Serial Number
Between 2014 and 2021, some Windows XP devices were eligible for an upgrade to Windows 7.
Since 2025, some Windows 7 devices have been eligible for upgrade to Windows 10.
If you are still unsure what version of Windows your device is running, or you think it may have been upgraded, contact ETC Technical Services with the serial number (S/N) of your device to check its full history.