What changed?
Starting in January of 2018, ETC began offering a five (5) year warranty on the full fixture and ten (10) years for LED failures*. This warranty change applied to Non-Retrofit, ETC branded LED Fixtures, meaning Source 4WRD and High End Systems fixtures were not included in this change.
This change took effect in April of 2018, but was made retroactive to fixtures and drivers sold starting in January 2018. Fixtures sold prior to January 2018 have a three (3) year warranty and were not retroactively adjusted.
Starting on January 1, 2023, ETC changed the warranty for all Source 4WRD products shipped from that date to also carry the five (5) year fixture/ten (10) year LED array term.*
Source 4WRD fixtures shipped prior to January 1, 2023 will retain their original three (3) year warranty.
