WannaCry Patch Information
We have a patch available to address this vulnerability for all of our platforms that use Windows Embedded: Eos Family and Cobalt Family Consoles, Unison Paradigm P-TS18 and P-TSI Touchscreens, and Foundation Rigging Controllers.
For Eos and Cobalt Family consoles and P-TS18/P-TSI stations, the patch can be downloaded at https://community.etcconnect.com/m/wannacry. The downloaded patch will include a readme file with instructions for applying it to your system.
For Foundation controllers, contact your ETC Authorized Rigging Installer to arrange for the update.
If you have any questions, please contact ETC Technical Services. Contact information is listed below.
Americas
Local 608-831-4116
Toll-Free 800-688-4116
service@etcconnect.com
Europe, The Middle East & Africa
(+44) (0) 208 753 0984
techservltd@etcconnect.com
Germany, Austria, Switzerland,
Eastern Europe & Russia
(+49) 8024 4700-0
techserv-hoki@etcconnect.com
Asia
(+852) 2799 1220
techservasia@etcconnect.com