There are several error codes that may be shown on the user interface.
- CAL: Screen toggles between CAL and Err to indicate a problem with the color calibration. The fixture will need to be returned to the ETC factory; contact your local dealer to set up a repair.
- OtP: Screen toggles between OtP and Err to indicate that the fixture has gone into over-temperature protection mode to avoid damaging the fixture. Once the fixture has self-cooled, the error will automatically clear.
- Udt Err: Screen toggles between Udt and Err to indicate that the software update failed. Reload software to clear the error.
- No App: Screen toggles between no and APP to indicate that the fixture does not have valid software loaded. Reload software to clear the error. You may have to reload twice.
- This error state is usually caused by disconnecting power during an update, or by power cycling while on Udt Err. It is important to always allow an update to fully complete before removing power.
- BRn: Fixture is in burn mode, a test mode from the factory. If this is happening upon initial installation, apply DMX and power cycle the fixture. If this is happening after the unit has previously been functional, contact ETC Technical Services.
