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Electronic Theatre Controls Inc

My Desire D60 thinks it's a D40

Symptoms/Issue

Your DMX Profile for your D60 is one parameter short, because the fixture self identifies as a D40 which doesn't have a fan. 

Description/Explanation of Issue

There is an IC chip on the array that tells the control card what type of fixture it is. If there is a lapse in communication between the Control Card and the Array, that could cause the fixture to believe it's a D40. This could also create Color Fail error or Color Temperature errors. 

Fix/Solution

  1. Power cycle the fixture. Leave it powered off for a full 30 seconds before restoring power. 
  2. Call Technical Support

 

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