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Electronic Theatre Controls Inc

Set Light shows "A Layout was not found for the device" error

Symptoms/Issue

When trying to pull a configuration from an ETC fixture via NFC, I get an error saying  " A Layout was not found for the device".

Description/Explanation of Issue

This could be because your library in the app is out of date.

Fix/Solution

  1. Tap on the Menu and go into library
  2. Select Download
  3. If that fails, scroll down to "Reset Device Library"
  4. If that fails, close out of the app and reopen while connected to the internet. You should get a prompt to download the latest version if you are behind.

 

 

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