My Irideon FPZ, WLZ or D22 track fixture's output is flickering, or it is losing its DMX connection.
Description/Explanation of Issue
Your fixture is powered, power is steady, but the output is fluctuating. This may not be occurring on all of the fixtures on the track. There are a number of possible reasons this is happening, such as warp in the track, the fixture not being seated correctly, or the data pins being bent.
- Remove your fixture
- Line it up flush and parallel with the track
- Re-secure the track adaptor
- Check that your track is level and not twisted
- Check that the DMX pins on the track head are not at an angle, they need to be at an exact 90 degree angle out of the track head.
If none of the above options work, contact ETC Technical Services for further assistance.