Symptoms/Issue
Fixture powers up, DMX is present, but the DMX light blinks indicating that the fixture is not receiving DMX
Description/Explanation of Issue
After confirming that your DMX source and DMX cables are working, the issue may be a failed DMX chip in the fixture.
Fix/Solution
- With a long-handled hex driver, remove both 4mm hex head screws that hold the light engine to the fixture body. These are located on either side of the UI.
- Pull the light engine straight out to remove it from the fixture body.
- Locate U11 and U12 on the control card — U12 is the spare DMX chip.
- Swap U11 with U12, making sure to keep the black circle in the upper-right corner of the chip in the same orientation in its destination.
The DMX Chip is part number Z1458-F should you need to purchase a new chip. If this does not resolve the problem, please contact ETC Technical Services.
