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Electronic Theatre Controls Inc

Bulging Battery on ETCpad

Symptoms

After a long period of time, the battery in the ETCpad can show signs of bulging.

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Immediately discontinue use of the ETCpad and remove the bulging battery. 

Explanation of Issue

There was a defect in the original BIOS of ETCpad that could allow the battery to overcharge. This defect was resolved by BIOS version 3.708ETC.

Solution

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Immediately discontinue use of the ETCpad and remove the bulging battery. 

  1. Contact your ETC Technical Services office for a replacement battery and ETCpad Re-Image Kit.
  2. After installing replacement battery, follow the instructions in the ETCpad Re-Image Kit to upgrade the BIOS on the ETCpad.
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Dispose of the bulging battery according to local requirements and regulations. 

 

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