One of the DMX ports on my 4port Gateway is not outputting data even if it is set to the same universe as one of my working ports.
Description/Explanation of Issue
Sometimes a DMX chip can fail and needs to be replaced.
- With a #1 Phillips Screwdriver, remove the 8 screws pictured below and slide out the top chassis.
- Carefully remove the spare chip and put in place of the chip in the port that is not working (labeled on the circuit board at "DMX 1" through "DMX 2".