Repair and Service Center

Last updated
Save as PDF

ETC Believes in the Right to Repair

Even with ETC's industry-leading warranties and reputation for quality, products can fail, break, or be damaged over time. With the guides below, we want to help you identify parts and learn to repair your own equipment, saving you time and money and getting you up and running again.

Please read the important notices at the bottom of this page before proceeding.

All repairs are performed at your own risk. Be aware that ETC and its Affiliates are not responsible for any damage or injury caused by service of our products by anyone other than us or our authorized service providers, and such damage is excluded from the product’s warranty.

For your safety:

Disconnect all products from mains electricity before servicing
Wait at least 1 hour for the capacitors in the power supply to discharge before proceeding
Only proceed with a repair if you feel comfortable doing so

While every effort has been made to keep these guides accurate and up to date, we cannot guarantee that they are 100% free of mistakes, or that they cover all possible scenarios.

If a part or product you're looking for isn't listed, if you're unsure if your item is under warranty, or if you are stuck, confused, or have any doubts... contact ETC Technical Support! We are always happy to help.