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Electronic Theatre Controls Inc

Internal DMX widget is not detected

Symptoms/Issue

Internal DMX widget on a Full Boar 4 or a Road Hog 4 is not detected in the System Info tab in Control Panel.

Description/Explanation of Issue

  1. The software was lost on the console
  2. Widget PCB is unplugged from power
  3. Dip Switches are not correct

Fix/Solution

  1. Perform a full install
  2. Plug in the cable from the power supply. The connector is by the dip switches.
  3. Dip switch 1 should be on. The rest of the dip switches should be off.
  4. If the above solutions do not work, check that when in a show the 2 LEDs to the left of the dip switches are solid
    1. If they are flashing or do not come on, then the widget board needs repair or replacement
      Note-Icon.png

      In v3.9.0, you might have to wait 10-15 seconds before seeing changes to the LEDs

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