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Electronic Theatre Controls Inc

Show Join Failure error on Hog 4 PC

Symptoms/Issue

When logging onto a show on Hog 4 PC, an error message appears that states "Show Join Failure."

Description/Explanation of Issue

  1. The show file was created on a newer version of the software
  2. The show file was backed up incorrectly or the file is corrupt
  3. Windows Firewall user account controls are set to block network traffic.

Fix/Solution

  1. Update software

  2. Multiple soloutions: 

    1. Try launching a new show and merging the existing show file.

    2. Open the file on another machine, and make a new backup

    3. Load a previous backup

  3. Adjust user account controls for Windows Firewall to allow network traffic

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