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Electronic Theatre Controls Inc

Usability issues with Windows 7 and CMA when connecting to an Axon

Usability issues manifest themselves as taking extremely long amounts of time to discover fixtures and react to any user input (such as attempting to browse content on a fixture). The CMA program will also frequently go into a state of "Not Responding". These usability issues are caused by having multiple Network Interface Cards (NICs) active at the same time. As an example, a laptop that is connected to a DL.3/Axon network with wired Ethernet while at the same time being connected to a wireless network.

To resolve the issue, disable all NICs other than the one being used to connect to the DL.3/Axon network.


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