Skip to main content

 

Electronic Theatre Controls Inc

SolaSeries Software Update Procedure via USB

Step One:

Obtain new released software files from the High End Systems Lighting Fixtures webpage at:  https://www.etcconnect.com/Products/High-End-Systems/Lighting-Fixtures/

Navigate by fixture family (Frame, Spot, Wash, Hybrid Beam, Effects) to locate and select your product

families.png

Products.png

Click the Software tab at the top of the product page and click the highlighted software link to download to your computer

individual prod.png

software.png

Pro Tip: There are several files within the .zip file.  You will need to unzip the file you download

.GSD files are for individual PCB updates and will need to be accepted manually after each packet uploads

.HYD files are for all PCB updates and will automatically trigger the next packet upload when finishing the previous

.NCW files are for USB updates only and can only be used on fixtures that support the USB software install

 

Step One: Plug the USB into your computer with the downloaded software files & copy the .NCW file to the USB drive.

Step Two: Apply power to the fixture

Step Three: After fixture has homed, plug the USB drive into the USB socket on the fixture
clipboard_e587a666c8917d65881c59897f62dcea3.png

Step Four: Enter the menu system by pressing and holding the MODE/ESC button on the display of the fixture

Navigate to SET  → USB Update and press the Enter button
clipboard_e1e0b52fc7746274a87967b6a7b544ddd.png clipboard_e42a3502e982320bca76e98c5f86191bd.png

Use the menu buttons to select the proper *.NCW file and press the Enter button to select the file
clipboard_ec12883d491809c405d6c894674f635f1.png

The "Update Fixture?" box will show on the display. Select YES and press Enter
clipboard_eb60290884f36fa2aef6e6a681ba87efd.png

Do not remove the USB drive while the read LED is lit.

After updating all processors, the display will read SUCCESS and the fixture will reset
clipboard_e1232bfd19d795121cdb6f3e7ad0162f4.png

Step Five: Remove the USB drive from the fixture

NOTE: If the fixture update was a success, you will be able to verify the correct software version on each PCB by navigating to INFO > Software Version and scrolling through each PCB in the display menu of the fixture

  • Was this article helpful?