Address will not hold or resets back to 001 on Turboray

Symptoms/Issue

The address will not hold when changed and after hitting the enter button. Or the address defaults back to 001 after changing the address.

Description/Explanation of Issue

This is a bug but does not happen to all fixtures. 

Fix/Solution

1. Update to the latest version of Turboray software (see links below under Related Links/References)
2. After updating software, go into the Settings menu
3. Arrow down to Restore Defaults and hit the enter button
4.  Test by cycling power, change the address and confirm by hitting enter, cycle power again and check the address.

Related Links/References

• https://support.etcconnect.com/HES/F...date_Procedure

• https://support.etcconnect.com/HES/F...oftware_Upload