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Electronic Theatre Controls Inc

TurboRay Resets DMX Address to 001 After Power Cycle

Symptoms/Issue

TurboRay fixtures continue to reset the DMX Address to 001 after a power cycle. 

Description/Explanation of Issue

There was a change from old to new code. The Problem is that uninitialized code Space was used.  

Fix/Solution

  1. Download latest TurboRay software here: https://www.etcconnect.com/Products/.../Software.aspx
  2. Update all fixtures with latest software version 
  3. Reset Defaults via the TurboRay display menu on all fixtures
  4. Reset addresses on all fixtures
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