Keycap Changes on Eos Family Consoles
Overview
From time to time during Eos Family software releases, there have been changes to the physical keys (a.k.a "hard keys") on the console that require replacement key caps to be sent for existing consoles. Below is a summary of the changes with the associated software version.
Does it look like your console is missing some updates?
You can request the appropriate keycaps by sending an email to your local ETC customer service office.
Include your name, organization, shipping address, phone number, console type, and console serial number.
Summary of Changes
Version 3.1.0
- Ion
- [Intensity] replaced [Custom]
Encoder Maps were added in this version. The Custom Encoder Map function was moved to a softkey.
- Service kit part number: 4310K1035
- Service document
Version 3.0.0
- Eos Ti, Gio, Gio @5, Ion, Ion Xe, Ion Xe 20, Element, Element 2, and Programming Wing
- [Stage] replaced [Scroll Lock]
Staging Mode was added in this version. Scroll Lock is now accessed with the key combination [Shift] & [Stage].
- Service kit part number: see Stage Keycap Replacement Selector
- Service document
Version 2.1.0
- Element
- [Tab] replaced [Swap]
- [Displays] replaced [Browser]
Element gained the ability to use Tabs in this version. The change from [Browser] to [Displays] does not accompany a change in functionality, but matches the [Displays] key on other Eos Family consoles.
- Service kit part number: 4330K1107
- Service document
Version 1.9.11
- Gio
- [Intensity] replaced [S1]
- [Focus] replaced [S2]
- [Color] replaced [S3]
- [Shutter] replaced [S4]
- [Image] replaced [S5]
- [Form] replaced [S6]
Softkeys are now accessed by holding [More SK] and pressing the corresponding encoder category key; i.e. [More SK] & [Intensity] for softkey 1.
- Service kit part number: 4240K1020
- Service document
Version 1.9.8
- Eos
- [Shift] replaced [Follow|Hang]
- [Address|Patch] replaced the blank key next to [Help]
- Ion
- [Shift] replaced [Follow|Hang]
- Element
- [Shift] replaced [Delay]
- [Delay] moved up one row to replace [Follow]
The Shift function was added in this version. Follow/Hang is now accessed with the key combination [Shift] & [Delay], or as a softkey with a cue selected on the command line.
- Service kit part number: 4250K1015
- Service document
Version 1.9.6
- Ion and Element
- All keycaps changed from a flat, beveled style ("Flat") to a curved style ("CSL").
There were no changes related to keycap functionality in this version; the keycap change is purely cosmetic.
- Service kits and documents: see Replacement Keycaps for Eos Family Consoles
Version 1.9.0
- Ion
- [Tab] replaced [Swap]
Ion gained the ability to use Tabs in this version.
- Service kit part number: 4310K1001
- Service document
Version 1.4.0
- Eos Classic
- [High|Low] replaced [Relate]
- [Fan] replaced the blank key next to [Relate]
The Highlight function was added in this version. The Relate function was not yet implemented in software when its key was removed.
- Service kit part number: 4250K1005
- Service document