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Electronic Theatre Controls Inc

Creating an EchoTouch USB Recovery Boot Stick

Requirements

This process will not work with version 2.6.0 or 3.0.0 of EchoTouch due to the size of the re-image file.
If wanting to install version 2.6.0, create the recovery USB for 2.5.0 first, and then update the display to 2.6.0. or 3.0.0.

Procedure - Windows

  1. Download the latest EchoTouch Firmware from the ETC website.
    1. http://www.etcconnect.com/Products/A.../Software.aspx
  2. Extract the contents of the ZIP somewhere on your PC: (this file will be called "ETC_CS"Console_x.x.x.x.fw")
    EchoTouch Creating Recovery Disk 1 of 3.PNG
  3. Right-click on the “ETC_CS_Console_X.X.X.X.X.X.fw” file and choose “7-Zip” > “Open Archive”: 
    EchoTouch Creating Recovery Disk 2 of 3.png
  4. 7-Zip will open and show a list of files. 
    EchoTouch Creating Recovery Disk 3 of 3.png
  5. Drag and drop all of these files onto the root of your USB stick.
  6. Once this finishes extracting and copying, close 7-Zip.
  7. Copy the “ETC_CS_Console_X.X.X.X.X.X.fw” file onto the root of the USB Stick
  8. Eject the drive and proceed to "Using USB Recovery Boot" below

Procedure - macOS

  1. Download the latest ColorSource Console Firmware from the ETC website
    1. http://www.etcconnect.com/Products/C.../Software.aspx
  2. Find "ETC_CS_Console_X.X.X.X.X.X.fw" from within the downloaded .zip file
  3. Duplicate the .fw file

  1. Rename the .fw file to "ETC_CS_Console_X.X.X.X.X.X.zip"
  2. When you rename the duplicated file to a .zip extension, Finder will show a warning. Click "Add" to confirm the change
  3. Double-click on the .zip file to extract its contents
  4. Open up the extracted folder and copy all of the files to the root directory of your blank flash drive
  5. Copy the original "ETC_CS_Console_X.X.X.X.X.X.fw" file to your flash drive as well
  6. Eject the drive and proceed to "Using USB Recovery Boot" below

Using USB Recovery Boot

The USB Recovery Boot stick can be used to re-flash the console firmware onto the console as follows: 

  1. With EchoTouch power disconnected, insert the USB Recovery Boot stick into a USB port on the back of the unit.
  2. Connect power. 
    The EchoTouch will start up in Test Mode
  3. Touch “Service CAUTION!”
  4. Touch “Reload Firmware”
  5. Touch “Yes”
  6. Select the “ETC_CS_Console_X.X.X.X.X.X.fw” firmware file from the list 
    (You may not be able to see the full filename)
  7. Touch “OK”
  8. Once this completes, touch “Ok” then “Exit Service”
  9. Unplug the console power
  10. Unplug the USB stick
  11. Power on the console

Emergency Run From USB

In emergencies, the USB Recovery Boot stick may be used to run the EchoTouch, for example to attempt to make last-second backups of showfiles from a console suffering a hardware failure preventing normal boot. 

This may be of assistance in some circumstances until a more permanent solution can be found.

  1. With the EchoTouch power disconnected, insert the USB Recovery Boot stick into a USB port on the console.
  2. Connect power. 
    The EchoTouch will start up in Test Mode
  3. Touch “Exit App”
  4. The EchoTouch will now start up into normal mode, running from USB. 
    This type of startup is very slow. 
    It may take several minutes to show the Language/Start screen.

Notes about this mode:

  • The USB stick must NOT be unplugged.
  • The on-device showfiles will usually be available, however the underlying reason for needing to boot this way may have caused them to become corrupted or unavailable.
  • Export your important showfile(s) to USB as soon as possible!

 

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