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Electronic Theatre Controls Inc

Downloading EchoTouch Software Using macOS

Symptoms/Issue

When downloading and expanding the "ETC_ET_Console_vX.X.X.zip" file, it extracts a folder titled "ETC_ET_Console_X.X.X.X" instead of a file titled "ETC_ET_Console_X.X.X.X.fw". If you open that file, you will see a variety of .dtb file extensions.

Description/Explanation of Issue

Some versions of macOS will incorrectly interpret .fw files as .zip files and automatically extract them. Once a .fw has been extracted, it cannot be re-compressed into a .fw file.

Fix/Solution

  1. Delete any folders titled "ETC_ET_Console_X.X.X.X".
  2. Launch Spotlight Search by pressing "⌘+space"
  3. Type "Archive Utility" and hit enter.

macOS_spotlightArchiveUtility.png

  1. Once in Archive Utility, click on "Archive Utility" in the menu bar and navigate to "Preferences..."

macOS_archiveUtilityMenu.png

  1. Uncheck "Keep expanding if possible"

macOS_archiveUtilityPref.png

  1. Close Archive Utility.
  2. Double-Click on ETC_ET_Console_vX.X.X.zip and it will extract ETC_ET_Console_X.X.X.X.fw.

 

 

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