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Electronic Theatre Controls Inc

Power Control Processor Mk2 Goes to Home Screen During Update

Symptoms/Issue

When updating the Power Control Processor Mk2 from software 4.0.1, the screen may time out to the home status display, which will continue to display the software version you are updating from.

Description/Explanation of Issue

Due to the size of the 4.1.0 firmware, the code may take longer to load from USB than the timeout which returns the UI to the home screen, which will occur during the "Writing Update" step. However, the update is still in process when this occurs, and after the UI goes back to the home screen, it should reboot to complete the update process within a minute, so no action is necessary. 4.1.0 includes a fix for this bug, so this should only occur when updating from 4.0.1.

Caution-Icon.png

Do not remove the USB drive until the update is complete.

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