Why Does the EchoAccess App Report No Spaces Found?

Symptoms/Issue

My EchoAccess interface is showing a solid Bluetooth LED indicator light, but when I connect to it using the EchoAccess App no Presets/Zones/Spaces appear. The screen only shows "No Spaces Found."

Possible Causes

1. Station wiring should have consistent polarity and should be terminated securely at the station. 

2. An Echo Station Power Supply to power the stations must be on the line.

3. If using an Echo Station Power Supply internal to another device, please make sure it has been enabled.