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Electronic Theatre Controls Inc

Why Is My Paradigm ACP Losing Time?


My Paradigm Architectural Control Processor (P-ACP) is not holding the date/time I have set. I have already determined that the P-ACP is not losing power. 

Possible Issues

  • P-ACP may be set to take time service 
  • bug in v4.0.0, v4.0.1, and v4.1.0 may be resetting the P-ACP's clock even after time has been adjusted on the UI 
    • resolved in v4.1.1 P-ACP firmware
  • the realtime chip on your P-ACP may be failing


Call ETC Technical Support to troubleshoot this issue further. Issues may result in the P-ACP needing to come into the factory for a RMA. 

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