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Electronic Theatre Controls Inc

My P-LCD-H Wireless Handheld is not holding a charge

Issue

My P-LCD-H or P-TS7-H wireless handheld touchscreen is not holding a charge.

Explanation of Issue

Your P-LCD-H or P-TS7-H wireless handheld touch screen is only powering on when plugged in via USB or on its wireless dock. In most cases, this is a result of a component failure on the control card and not a result of a bad battery.

Solution

Contact your favorite ETC dealer to set up an RMA on the unit to have the unit serviced. 

 

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