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Electronic Theatre Controls Inc

ColorSource LCD is White Screen

Symptoms

LCD is a white screen

Explanation of Issue

This is often due to an unseated or partially seated data cable to the LCD. Reseating the cable often fixes this issue.

Fix/Solution

  • If you are comfortable with attempting the repair yourself, open the console by flipping it over and unscrewing the two bottom plates
  • Check both wire harnesses for proper seating. If the wire harnesses are not seated, reseat the connectors
  • Reattach the two bottom plates of the console

The picture below shows a partially seated cable that is causing a white screen issue

CS LCD Cables.jpg
The wire harness on the left is for the LCD. The wire harness on the right is for the touchscreen.

If reseating the wire harnesses does not fix the issue, or you would prefer to have ETC repair your console, please contact ETC Technical Services