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Electronic Theatre Controls Inc

External Monitor on ColorSource AV Does Not Display Correct Values

Symptoms/Issue

The external display on a ColorSource AV console displays incorrect channel values or the incorrect current/next state in the cue list.

Description/Explanation of Issue

This issue occurs when a monitor is connected to the console after power has been applied to it. It is particularly present when channel and cue values are changed rapidly.

Fix/Solution

  • With the external monitor plugged in and powered on, power cycle the console.
    • When setting up a console for the first time, plug in the HDMI cable to the monitor before connecting the power.
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