Updating Firmware on Congo Consoles
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Congo Facepanel Firmware Update
Required Files
Before starting the firmware update procedure, make sure the following files are located on a USB memory stick
File Name | Description |
---|---|
Firmware_Downloader.exe | This application actually downloads the firmware |
Congo_Face_Panel_#-#-#-#.SRC | This is the actual firmware file |
Facepanel Preparation
Step 1: Plug in an external USB Keyboard and mouse
Step 2: Hold down the "?" button on the face panel
Step 3: Power up the console.
Step 4: Wait until "CONGO" logo disappears from the ML screen and gets replaced with an "entering diagnostics mode", or the diagnostics mode itself appears.
Step 5: Release the "?" button
Upload Preparation
In order to prepare the console for the firmware download, a windows file explorer session has to be started:
Step 6: At the Congo startup screen, press CTRL-ALT-DEL on the external keyboard.
Step 7: Click on the Task Manager button.
Step 8: In the File menu, click New Task (Run)... Then type "explorer" into the dialog box that opens. Click OK.
Step 9: Click the "My Computer" option on the left side of the explorer window, then double-click the USB Memory stick (usually drive E:).
Firmware upload
Step 10: Press the "?" button on the face panel repeatedly to step through the diagnostic tests until the message "Update Firmware [NO]" appears.
Step 11: Press the "Setup" button in order to change [ NO] to [YES].
Step 12: Press the "?" button again in order to accept this.
Step 13: Start the Firmware_Downloader.exe application.
Caution: This application has to be started within 30 seconds after the completion of the above step.
In the upload application a status line will be visible.
- Wait until the USB connection is established. This might take up to 30 seconds.
- After successful connection, the "file" button will be enabled.
- Select the correct version of the *.src file, and press the download button.
After successful completion of the download process, the board should boot straight to its normal operation, any further action is not required.
Caution: Do not turn off power to the console during the above operation.
If power is lost in the middle of firmware upload, it is usually possible to re-start the upload from step 4 again. If this is not possible for some reason, the board has to be sent back to ETC for service.
If the firmware upload is initiated by accident, simply wait for a couple of minutes.
The old firmware will still be present if the actual download process hasn't been started.
Restart the Console
Hold CTRL-ALT-DEL on the external or built-in keyboard. Click the Shutdown button in the dialog and select Shutdown or Restart. Then confirm the dialog to restart Congo.
Version History
Firmware Version | Key Enhancements | Distributed with Congo Version(s) |
---|---|---|
1.3.01.9.0.001 | This version solves a rare master fader flicker problem. | 6.0.4 |
1.2.0.0.9 | This version includes English, German and French keyboards on the Master keys. | 5.1 |
1.1B | cRRFU Support and Bug Fixes | 4.1.0 |
1.0.0.0.0 | Initial Release | Pre-Installed in 4.0.x Consoles |
Congo I/O Firmware Update
Required Files
Before starting the firmware update procedure, make sure the following files are located on a USB memory stick or were installed by the Congo application
File Name | Description |
---|---|
Congo_IO_#-#-#-#.SRC | This is the actual firmware file |
Update Process
Step 1: Exit to System Settings or choose System Settings from the Welcome Screen.
Step 2: Navigate to the Update tab and select I/O Firmware Update.
Step 3: System Settings will send a command to the I/O Card to initialize update mode and wait for the I/O card to be detected.
Step 4: When connected, the I/O card will prompt for a firmware file and then ask to download the firmware. Select the correct .src version and click {Download}
Step 5: When complete, the I/O Downloader will return to the “Please Connect Console” prompt. Choose {Exit} to close the I/O Downloader.
Step 6: Choose {OK} to close System Settings and then power off your console.
Step 7: This component is now ready for use on the next normal power up.
Version History
Firmware Version | Key Enhancements | Distributed with Congo Version(s) |
---|---|---|
1.6.0.9.005 | RDM Support | 6.4.0 |
1.3.1.9.0.1 | Phone Remote Bug Fixes | Pre-Installed in 4.2.x Consoles |
1.2 | cRRFU Support and Bug Fixes | Pre-Installed in 4.1.x Consoles |
1.0 | Initial Release | Pre-Installed in 4.0.x Consoles |