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Electronic Theatre Controls Inc

Troubleshooting Missing Modules on Apex 20

Symptoms/Issue

This support post will list what modules you should see in Detected Modules on your Apex 20 under Settings>Maintenance>Detected Modules. If any are missing, please contact ETC Technical Support for assistance.

Description

Apex 20 should always list the following modules but the order and verbiage may vary:

Detected Modules

If you are using fader wings or additional Gadgets for output, you may see a combination of the following as well:

Detected Modules

 

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  •      Apex Button Module
  •      Apex Face Panel
  •      Apex Haptic Encoders
  •      Apex Main Playback
  •      Apex Motor Faders
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  •      Apex Intelligent Power

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