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Electronic Theatre Controls Inc

Re-Image Instructions | Element 2 | No Backup/Restore

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Required Materials

  • USB Re-Imaging Drive
    • (provided by ETC)
    • This should have a label of 4250D1020-x.x.x
  • A separate USB Drive
    • Used to backup show files and existing settings
  • USB Keyboard
  • USB Mouse

 

This process will completely wipe your console's hard drive. It will not be possible to restore shows or settings.

Re-Image Your Console

 One Time Boot into ETC Console Image Utility

  1. Power off your console.
  2. Insert the USB Re-Imaging Drive (provided by ETC) into a USB port on the rear of the console.
    1. Do not use one of the USB ports next to the power input.
    2. If your console has a built-in keyboard drawer, you will need to remove the keyboard and plug it into the rear of the console.
  3. Ensure your USB keyboard is plugged in as well.
  4. Begin repeatedly tapping the [F7] key on your USB keyboard. While repeatedly tapping [F7], power on the console. Continue to tap [F7] until the console boots to the blue "Please select boot device" screen pictured here.
  5. Use the [Down] arrow key on your USB keyboard to highlight the image drive in black and press [ENTER] on your USB keyboard.
    1. This will be the line that is slightly indented.
    2. The wording for the drive may differ. Do not select the line beginning with "SATA" or "UEFI".
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  1. The console will boot through the following screens:

 

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  1. Once the console gets to the purple screen, press any key to continue.

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Re-Install the Disk Image

  1. Turn off NumLock on your keyboard.
  2. A screen asking you to choose your device type will appear.
    1. Press [C] on your USB keyboard to select "Console".
  3. A screen asking you to choose your console type will appear.
    1. Press [L] to select "Element Console".
If your screen does not list the different Element types pictured here, and instead says "RVI 3", press the [B] key, ensure NumLock is turned off on your keyboard, and go back to step 2 to choose the correct console.
  1. A screen asking you to choose your type of Element will appear.
    1. Press [2] for Element 2.
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  1. A screen asking you to apply the image will appear.
    1. Press [A] to Re-install the FULL disk image.
  2. The image will now be applied. Do not power off the console during this time.

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  1. After 10-15 minutes, the following screen will appear. Press any key on your USB keyboard to continue and your console will reboot.
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The USB imaging drive should remain in the console for installation of software. Do not remove it until the process is complete. 

Automated Console Setup Utility

  1. After a few seconds, the console will boot into the Automated Console Setup Utility. After a few more minutes, it will initialize and begin installing software from the imaging USB drive.
  2. The console will reboot into the Automated Console Setup Utility several times while it installs various software and configures various components.
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  1. The console will boot up into the Eos Family Software and the imaging process will be complete.
  2. The Eos Family USB Imaging Drive can now be removed.
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