Factory Reset Gio @5
Issue
I would like to perform a factory reset on my Gio @5.
Explanation
If your Gio @5 is running Windows 7, you will need to request an Eos Family Re-Image kit from ETC Technical Services.
If your Gio @5 is running Windows 10, it has a built-in recovery process that can restore the hard drive to the version of Eos that was current when your console shipped. Instructions for this process can be found here: Gio @5 Windows 10 Factory Restore.