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Electronic Theatre Controls Inc

File Sharing Issues on Gio @5 With macOS

Issue

I'm trying to share my ShowArchive and MediaArchive on my Gio @5, but when I try to connect to the console from my Mac, I cannot authenticate with the username of "Gio@5" and a blank password.

Description

macOS cannot authenticate SMB connections that have an "@" in the username and a blank password.

Solution

Right now, there is no workaround. Contact ETC Technical Services if you have further questions.