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Electronic Theatre Controls Inc

Ion console clicks when powering on or off

Symptoms/Issue

Console has an audible click when powering on and off

Explanation of Issue

The power supply is the source of the click and is normal. The click is caused by a relay in the power supply.

As of December 2020, all power supplies that are used in Ion and Element consoles that have been upgraded/rebuilt to Windows 7 will have this power supply. In addition, all consoles that have had power supplies replaced after this date will also have this audible click.

 

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